Policies / FAQ

Hotel Policies:

Check-in/-out policy:

Check-in time from 3:00 PM
Check-out time until 11:00 AM

Pet policy:

Please kindly note that pets are not allowed in the hotel!

Child Policy:

Free accommodation for children up to twelve years old sharing the room with the parents (two adults)
Free breakfast up to six years old and 50% discount on breakfast between six-twelve years old children.

Smoking policy:

Please note that City Hotel Pilvax is a smoking Free hotel hence all Rooms are Non-smoking.

Breakfast prices
City Hotel Mátyás: € 8.-/person
City Hotel Ring: € 6.-/person
City Hotel Pilvax: € 8.-/person

FAQ

- Is it a problem to check-in late at night? 

        -> Definitely not a problem! Our Reception is open 24/7

- Can we leave our bags in the hotel before/after check-in/-out? 

        -> Yes you can, free of charge. The hotel has a luggage room available for our guests.

- Does the hotel have a lift in the building?

        -> No, unfortunately there is no lift in City Hotel Pilvax.

- Is it possible to check-in earlier or check-out later?

        -> Official check-in time is 3:00PM but if your room is ready you can get it earlier, but it cannot be guaranteed. Late check-out has an extra cost, please ask the Receptionist!

- Does the hotel organize Transfer from the Airport to the hotel?

        -> No, we don't, but you can Book a Transfer anytime, here!

- Does the hotel organize Transfer to the Airport from the Hotel?

        -> Yes. Please contact the Reception, they will be happy to assist You.